WE ARE ACCREDITED BY THE JOINT COMMISSION!

What does that mean to you?

Accreditation means that we have volunteered to undergo a challenging, comprehensive evaluation. We have made a significant extra effort to review and improve the key factors that can affect the quality and safety of your care.

Because Joint Commission standards are regarded as the most rigorous in the industry, organizations that choose to be accredited by the Joint Commission are committed to providing the highest level of care. The Joint Commission's seal of approval is a clear sign that we have demonstrated compliance with the most stringent standards of performance.

A team of health care professionals from the Joint Commission personally visited our facility to conduct a review and looked at how well we:

• provide a safe environment for care
• protect your rights and your patient's rights, including their/your right to confidentiality.
• plan for emergency situations
• continually work with our facilities and their patients/residents to evaluate patient/resident condition before, during and after diagnosis and treatment
• protect against infection
  
  

Accreditation is an accomplishment that we are proud of, and rightfully so.  It means we have been recognized for complying with rigorous national performance standards that promote safe and quality health care. It means we've earned the Joint Commission seal of approval!

The fact that we have gone through this evaluation shows an extraordinary commitment to provide safe, high quality care and a willingness to be measured against the highest standards of performance.

When choosing your Health Care Staffing Firm, ask for the Gold Seal of approval from JCAHO.  Behind it is a staffing firm dedicated to quality. 

The Joint Commission is a private sector United States-based non-profit organization with the declared mission - "To continuously improve the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations."

JCAHO standards address an organization's performance in key functional areas. Each standard is presented as a series of "Elements of Performance" expectations that establish the broad framework that JCAHO surveyors use to evaluate a facility's performance. Once surveyed, an organization is accredited by JCAHO is they have met their standards.

We are pleased that Fidelity On Call has earned the prestigious Gold Seal of Approval from JCAHO. If you ever have a problem that relates to quality and/or safety of care issues, you may provide input directly to the Joint Commission by submitting a complaint to the Office of Quality Monitoring at:

Division of Accreditation and Certification Operation
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

You may fax the JCAHO at 630-792-5636

e-mail your problems to: complaint@jointcommission.org.